Genemix Client Email Help

Password Reset or Recovery

Which email program do you use? Select below to configure your email client.

Outlook ExpressOutlook 2000Outlook 2002/XPNetscape MailMozilla

Email Settings

Standard POP3:
  • port = 110
  • host = mail.yourdomain.com
  • alternate host = 64.29.151.235
  • password authentication = Yes
  • username = youremail@yourdomain.com
Standard IMAP:
  • port = 143
  • host = mail.yourdomain.com
  • alternate host = 64.29.151.235
  • password authentication = Yes
  • username = youremail@yourdomain.com
Standard SMTP:
  • port = 25, 587, 1025
  • host = mail.yourdomain.com
  • alternate host = 64.29.151.235
  • password authentication = Yes
  • username = youremail@yourdomain.com

Microsoft Outlook Express Email Setup

  1. Open Outlook Express
  2. Go to the Tools menu, and then select Accounts.
  3. In the Internet Accounts window, select the Mail tab.
  4. Click Add, and then select Mail from the next menu. The Internet Connection Wizard will open.
  5. Type your Display Name: this is the name that your recipients will see in the From field of e-mails that you send.
  6. Click Next.
  7. Type your e-mail address, and then click Next.
  8. Select POP3 from the “My incoming mail server is a … server” drop-down menu.
  9. Type your incoming and outgoing mail server.
  10. Click Next.
  11. Type your account name and password. NOTE: the account name is your entire e-mail address, including the @yourdomain.com suffix.
  12. Click Next, and then Finish.

Microsoft Outlook 2000 Email Setup

  1. Open Microsoft Outlook 2000.
  2. Go to the Tools menu, and then select Accounts from the top menu.
  3. In the Internet Accounts window, click Add, and then select Mail.
  4. In the Display Name field, enter the e-mail address that your recipients will see in the From field of e-mails that you send, and then click Next.
  5. Enter your full e-mail address in the field labeled E-mail address, and then click Next.
  6. Select POP3 from the Incoming Mail Server menu.
  7. Enter your incoming and outgoing mail server.
  8. Type your Username and password, and then click Next. NOTE: the account name is your entire e-mail address, including the @yourdomain.com suffix.
  9. From the 3 connection choices, choose the connection type to the Internet. If you have a modem, check "Connect using my phone line." If you are connected to a network or to the Internet with Cable Modem or ADSL, check "Connect using my local area network (LAN)." If you want to connect manually each time, choose the last option.
  10. If you used your Internet Service Provider’s SMTP server in step 7, your e-mail account is now configured. You can click Next and then Finish to complete your e-mail account configuration.

Microsoft Outlook 2002/XP Email Setup

  1. Open Microsoft Outlook.
  2. Go to the Tools menu, and then select Accounts from the top menu.
  3. Click on Add a new e-mail account radio button and then click Next.
  4. Click on the POP3 radio button then click Next.
  5. Fill out the Your Name field: this is the name that your recipients will see in the From field of e-mails that you send.
  6. Type your actual e-mail address.
  7. Type your incoming and outgoing mail server.
  8. Type your Username and password: NOTE: the account name is your entire e-mail address, including the @yourdomain.com suffix.
  9. If you used your Internet Service Provider’s SMTP server in step 7, your e-mail account is now configured. You can click Next and then Finish to complete your e-mail account configuration.

Netscape Mail Email Setup

  1. Open Netscape Mail.
  2. Select Edit – Mail & Newsgroups Account Settings… from the menu.
  3. Click on Add Account.
  4. Select the Email account radio button and click Next.
  5. Type your name in the field provided, as you want it to appear in the From: field of the emails you send.
  6. Type your email address in the Email Address field and click Next.
  7. Select POP and type your incoming mail server in the Incoming Server field.
  8. Click on Next.
  9. Type your email address in the Username field and click on Next.
  10. Type a name for this account or leave it as is and click on Next.
  11. Click on Finish.
  12. Select Outgoing Server (SMTP) from the list on the left.
  13. In the Server Name field type your outgoing mail server.
  14. If in step 13 you used your Internet Provider’s SMTP server just click on OK and your email account is configured.

Mozilla Thunderbird Email Setup

  1. Open Mozilla Thunderbird.
  2. Select Edit – Mail & Newsgroups Account Settings… from the menu.
  3. Click on Add Account.
  4. Select the Email account radio button and click Next.
  5. Type your name in the field provided, as you want it to appear in the From: field of the emails you send.
  6. Type your email address in the Email Address field and click Next.
  7. Select POP and type your incoming mail server in the Incoming Server field.
  8. Click on Next.
  9. Type your email address in the Username field and click on Next.
  10. Type a name for this account or leave it as is and click on Next.
  11. Click on Finish.
  12. Select Outgoing Server (SMTP) from the list on the left.
  13. In the Server Name field type your outgoing mail server.
  14. If in step 13 you used your Internet Provider’s SMTP server just click on OK and your email account is configured.